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Choose the method that is most convenient for you. 

Ways to connect with us

banking

Locate a branch

There are more than 500 Premier Eagle BankLTD branches across American. To find a branch, agency, or ATM near you, use our branch locator.

Message us

Ask general questions and receive help with Web Messaging. You can verify your identification if necessary, allowing us to tailor the assistance we provide. Monday to Saturday, 9 a.m. to 5 p.m. AEST/AEDT, Web Messaging is available. National public holidays are not included.

Find a mobile lender

Your time, your place your convenience. When you need to talk home loans, trust the experience and flexibility of a Premier Eagle BankLTD mobile lender.

Resolve a complaint

Whether it’s a comment, a recommendation, or a complaint, we want to hear from you. It is critical for us to know what we do well, and we are equally interested in hearing when we have fallen short of your expectations, regardless of the circumstances.

If you have a complaint about the Premier Eagle BankLTD and Adelaide Bank Group, find out what to do.

Provide a compliment or suggestion.

We’re continuously looking for ways to improve our service to our customers. Please use our online form to notify us if you:

  • have ideas for new products, services, or procedures?
  • receive a commendation

Contribute via miVoice

miVoice is an online customer community where you get to give us your opinion and help us to understand what you look for and expect from your bank.

Personal and Business banking

General enquiries

E-mail us at support@premiereaglebk.com | customercare@premiereaglebk.com

Monday to Friday – 8am to 9pm AEST/AEDT*
Weekends (Saturday and Sunday) – 9am to 8pm AEST/AEDT

*Excludes Christmas Day

Superannuation and investing

Send an email to Superannuation.

Managed Investments
Managed Funds can be reached via email.

Mail: customercare@premiereaglebk.com for financial planning.

Premier Eagle BankLTD Invest Direct is a company based in Premier Eagle BankLTD, Victoria.
Premier Eagle BankLTD Invest Direct can be reached at 1300 788 982 or via email.

Lost or stolen cards

You can report this in branch, by phone or instantly via our e-banking app. Visit our lost or stolen cards page.

Mail: customercare@premiereaglebk.com 

Insurance

For general enquiries customercare@premiereaglebk.com
Monday to Friday – 8am to 8pm AEST/AEDT*

To make a claim for home, car, motorbike, boat, caravan, travel and landlord insurance. For all other insurance view our make an insurance claim page.

Head office

The Premier Eagle BankLTD- Centre
Nevada United State